Leads United, communication with an edge http://www.leadsunited.com/ Last updates of address: Genesys on Last updates of address: Genesys Mon, 25 Aug 2008 15:00:00 +0200 Mon, 25 Aug 2008 15:00:00 +0200 info@leadsunited.com Leads United http://www.leadsunited.com/ Leads United, communication with an edge http://www.leadsunited.com//cmsfile/11 Powered by Covide CMS <![CDATA[Genesys introduces next generation Genesys Voice Platform 8]]> Mon, 25 Aug 2008 15:00:00 +0200 http://www.leadsunited.com/page/GenesysintroducesnextgenerationGenesysVoicePlatform.htm <![CDATA[Genesys and Alcatel-Lucent increase worldwide market share position in contact center markets and IP in 2007]]> Mon, 04 Aug 2008 12:00:00 +0200 http://www.leadsunited.com/page/GenesysandAlcatel-LucentincreaseworldwidemarketsharepositionncontactcentermarketsandIPin2007.htm <![CDATA[Belgacom récompensé par le ‘Customer Innovation Award’ de Genesys]]> Wed, 18 Jun 2008 15:00:00 +0200 http://www.leadsunited.com/page/BelgacomrcompensparleCustomerInnovationAwarddeGenes.htm <![CDATA[Genesys nomme Stefaan Bogaert au poste de Principal Solutions Engineer]]> Fri, 30 May 2008 14:00:00 +0200 http://www.leadsunited.com/page/GenesysnommeStefaanBogaertaupostedePrincipalSoluti.htm <![CDATA[Une étude mondiale révèle un énorme fossé entre la vision des cadres supérieurs et celle des collaborateurs du service à la clientèle]]> Mon, 26 May 2008 17:00:00 +0200 http://www.leadsunited.com/page/Unetudemondialervleunnormefossentrelavisiondescadressuprieursetcelledescollaborateursduservicelaclientl.htm <![CDATA[Une nouvelle voie d'accès intelligente aux services à la clientèle ]]> Wed, 16 Apr 2008 12:15:00 +0200 http://www.leadsunited.com/page/Unenouvellevoiedgenteauxserviceslaclientle.htm <![CDATA[Genesys acquires Informiam, a pioneer in real-time business performance management for customer service operations]]> Wed, 12 Dec 2007 12:00:00 +0100 http://www.leadsunited.com/page/GenesysacquiresInformiamapioneerinreal-timebusinessperformancemanagementforcustomerserviceoperatio.htm <![CDATA[Le service clientèle de Belgacom remporte le premier Contact Center Award belge]]> Tue, 04 Dec 2007 16:00:00 +0100 http://www.leadsunited.com/page/LeserviceclientledeBelgacomremportelepremierContactCenterAwardbelge.htm <![CDATA[Les centres de contact ne sont pas utilisés de manière optimale]]> Fri, 23 Nov 2007 13:00:00 +0100 http://www.leadsunited.com/page/14301.htm <![CDATA[Genesys nomme Michel Delfosse en tant que Sales Manager Belux]]> Tue, 09 Oct 2007 01:00:00 +0200 http://www.leadsunited.com/page/GenesysnommeMichelDelfosseentantqueSalesManagerBelu.htm <![CDATA[Genesys Appoints Paul Segre President and CEO]]> Tue, 02 Oct 2007 01:00:00 +0200 http://www.leadsunited.com/page/GenesysAppointsPaulSegrePresidentandCEO.htm <![CDATA[IP Milestones: Genesys Ships to 100th Enterprise Customer Running Cisco CallManager]]> Thu, 23 Aug 2007 01:00:00 +0200 http://www.leadsunited.com/page/IPMilestonesGenesysShipsto100thEnterpriseCustomerRunningCiscoCallManage.htm <![CDATA[Ladbrokes Transforms Customer Service with Genesys Dynamic Contact Center]]> Wed, 08 Aug 2007 01:00:00 +0200 http://www.leadsunited.com/page/LadbrokesTransformsCustomerServicewithGenesysDynamicContactCenter.htm <![CDATA[IP strategies for customer service: pure applications software is driving the IP transformation]]> Thu, 02 Aug 2007 01:00:00 +0200 http://www.leadsunited.com/page/IPstrategiesforcustomerservicepureapplicationssoftwareisdrivingtheIPtransformation.htm <![CDATA[Genesys Announces Customer Interaction Management Platform]]> Mon, 12 Mar 2007 01:00:00 +0100 http://www.leadsunited.com/page/GenesysAnnouncesCustomerInteractionManagementPlatform.htm <![CDATA[Genesys Honored with Market Leadership Award ‘Hat Trick’]]> Thu, 01 Mar 2007 01:00:00 +0100 http://www.leadsunited.com/page/GenesysHonoredwithMarketLeadershipAwardHatTrick.htm <![CDATA[Genesys Launches First Voice Platform for Video Contact Centers]]> Tue, 20 Feb 2007 01:00:00 +0100 http://www.leadsunited.com/page/GenesysLaunchesFirstVoicePlatformforVideoContactCenters.htm <![CDATA[Putting Customers First: Eight Contact Centers Worldwide Recognized for Outstanding Innovation in Customer Service]]> Wed, 17 May 2006 00:00:00 +0200 http://www.leadsunited.com/page/12150.htm <![CDATA[Genesys Releases Contact Center Suite Version 7.2]]> Tue, 25 Apr 2006 00:00:00 +0200 http://www.leadsunited.com/page/12096.htm <![CDATA[Genesys et IBM proposent une solution ‘voix’ plus complète ]]> Thu, 13 Oct 2005 00:00:00 +0200 http://www.leadsunited.com/page/11825.htm